「Privacy Policy Regarding Inquiries (Consent for Inquiry Form)」
(1) Name of the Organization
Sanrio Company, Ltd.
(2) Name or Job Title, Department, and Contact Information of the Personal Information Protection
Manager (or Representative)
Personal Information Protection Manager: General Manager (GM), DX Department
Email: sanrio-kojinhogo@sanrio.co.jp
(3) Purpose of Use of Personal Information
To respond to the content of the inquiry received. Depending on the content of the inquiry
we receive; the information may also be used for the following purposes:
- To improve our products or services and consider new products or services, etc.
- For statistical analysis for the purpose of improving customer convenience and service
quality - To respond to questions, requests and other inquiries we receive from you.
- To investigate and prevent violations of the Terms of Use and problematic behavior, etc.
- To contact you in connection with the above items and to confirm your identity
(4) Provision of Personal Information to Third Parties
The personal information obtained will not be provided to third parties, except as required
by laws and regulations.
(5) Entrustment of the Handling of Personal Information
We may entrust all or part of the handling of the personal information obtained. In such cases, the company will exercise the best consideration.
(6) Consequences of Not Providing Personal Information
Providing personal information is voluntary. However, if you do not provide some of the information, we may not be able to respond to your inquiry.
(7) Disclosure of Retained Personal Data and Inquiry Desk
Upon request from the individual, we will respond to requests for disclosure of retained personal data, notification of the purpose of use, correction, addition or deletion of content, suspension of use, erasure, suspension of provision to third parties, and disclosure of third-party provision records (hereinafter referred to as "Disclosure, etc."). For the contact window regarding Disclosure, etc., please refer to the contact information below.
(8) Collection of Personal Information by Methods Not Easily Recognizable by the Individual
We collect personal information using methods that are not easily recognizable by the individual,
such as Cookies or Web Beacons.
- Cookies: Small data files exchanged between your computer and our website used to improve website content and services.
- Web Beacons: Technology used with cookies to track access status and gather statistics on webpage browsing.
These do not collect information that identifies you or your computer, and you can disable them
through your browser settings.
(9) Customer Disclosure, Correction Requests, and Control
Cookies are data files downloaded to your device when you visit a website, and are commonly used by many sites today. Using cookies enables us to display more relevant content and provide better services to you. Access logs contain information such as the date and time of your visit, number of visits, IP address, browser type, and cookie information.
“Security and Scope of Responsibility on Websites, etc.”
We exercise the utmost care and manage the personal information provided to us with strict security.
Pages that transmit personal information use SSL (Secure Socket Layer) for security.
However, it is currently impossible to guarantee 100% security for data transmission over the
internet. Transmission of personal information via the internet is at your own risk.
“Links to Third Parties on Our Website”
When accessing third-party sites via links on our official website, or by clicking banners or text,
cookies may be sent to your computer from the linked website's server.
The use of these cookies follows the policies of each linked site, and we cannot be held responsible
for them.
Furthermore, we cannot be held responsible for the handling of personal information, such as its
provision or collection, on third-party linked sites or advertiser sites connected via the internet.
Please review the policies of each linked site on their respective homepages.
We cannot be held responsible for the handling of personal information, such as its provision or
collection, on linked third-party sites or advertiser sites. Please review each linked site's
policy on their respective homepages.
“Login via Social ID”
When you permit linking with external services, such as social networking services, on our official
website, etc., you may provide information to that external service or to us as explicitly stated.
The information provided may be used for the provision, maintenance, protection, and improvement
of services within our official website, such as registration acceptance and identity verification.
However, please note that information you provide to external services is not under our control.
The terms of use and privacy policy of the external service, as well as our own terms of use and
privacy policy, apply separately.
(10) Joint Use of Personal Information
To facilitate smooth operations, this personal information will be jointly used by our company and our domestic group companies as outlined in Table 1 below.
https://www.sanrio.co.jp/privacy_policy/
To ensure appropriate protection of personal information during joint use, we will establish
reasonable security management measures between our company and the companies participating in the
joint use.
Responsible Manager for Jointly Used Personal Information, Address, and Representative's Name
Business Name: Sanrio Co., Ltd.
(11) Personal Information Protection Policy
Please refer to the Personal Information Protection Policy on our website
(12) Contact Information for Complaints and Consultations Regarding Our Handling of Personal
Information
◯Contact Window Name
Personal Information Inquiry Desk
◯Contact Details
Inquiry Desk Representative：General Manager (GM)
Address ：Gate City Ohsaki, 1-11-1 Ohsaki,
Shinagawa-ku, Tokyo
141-8603
Email ：sanrio-kojinhogo@sanrio.co.jp